How to Write Effective Emails That Keep Your Subscribers Engaged

email engagement strategy

Building an email list is one thing… keeping those subscribers interested through a strong email engagement strategy is another.

The good news, though, is this: your email engagement strategy can begin at the most basic level of list building.

Your Email Engagement Strategy Should Be Founded In Your Writing Methodology

There is nothing fancy going on here.

The “secret sauce” of an email engagement strategy is founded in one thing: how much your subscribers enjoy reading each and every email you send them.

If you're writing solid emails that are getting opened and clicked on, you're living the dream!

Set The Stage In That The Very First Email

The first email (at least) that you send out to a new email subscriber should be totally automated. Why?

Because it gives you the opportunity to welcome them properly AND clearly spell out what they should expect from your emails in the future.

It also allows you to formally set the stage for what should be a long relationship with your new subscriber.

Some things to include:

  • A heart-felt welcome, so they feel warm and fuzzy about getting your emails.
  • How often you're going to email them, so that they know when to look for you.
  • What your emails are focused on, so they understand what value they can expect to receive from you.
  • A little more about YOU, because you want them to connect on a personal level, too.
  • A way to unsubscribe right away, in case they're really adamant about NOT receiving any emails in their inbox

Sample:

Hey, you!
I'm super glad you're one of us now. Not just because I know I'm going to love getting to know you, but also because there's so much amazingness in store!

From here on out, here's what you can expect from me:
– A weekly email (delivered straight to your inbox!)
– Practical tips about business strategy AND some inspiring stories to kick your butt into gear
– An open ear … just hit “reply” if there's anything you ever want to tell me!

But maybe you're wondering “dude… who is this girl, anyway?”

Glad you asked :)

etc.

 

Click to get the 6 membership site models and case studies

10 Questions To Ask Yourself When Writing Your Email Newsletter To Maintain a Solid Email Engagement Strategy

Question 1: What's my “plan” for this email?

Go into every email with a plan on what you exactly you want to accomplish. This plan should not only include the message you want to convey, but also what action you'd like your subscribers to take after reading it.

As a general rule of thumb, there should be only one “purpose” per email:

email engagement strategy

Sound similar to blog CTAs?

It is!

Typically, you'll also want to switch up the email plan a bit, alternating sales pitches with solid info emails. It'll help keep your subscribers from viewing you as “predictable.”

Question 2: Is this message consistent with my brand and mission?

Each email should have its roots buried deep in your business brand and mission. Even though you might be using non-related, personal quips as your email “hook,” you want everything to come full circle and point back at your business.

This can be a tough outline to follow, but remember that your readers became interested in you in the first place because of your business. They won't necessarily follow you to a different niche.

Question 3: Do I give my readers a reason to stay on the list?

What's the quality of your email message? Does it bring value to your readers? Is it worth the time they'll have to spend reading it?

I know that for a lot of us, giving away our best information for free can be terrifying… but that's exactly what you want to do if you're serious about your email list.

email marketing strategy

Each email (no matter what action you want your readers to take) should be filled with such value that your readers instinctively want to save them “to read again later.”

Question 4: How would I phrase this if I were chatting with a friend?

In the corporate world, formality is a thing.

But to your email list, formality is pretty much a death sentence.

After all, very few will voluntarily read through an entire email that begins “Dear sir or madam” and concludes with “Sincerely.”

So throw out everything you were taught about proper letter writing. The entire email should read as if you were chatting with a friend.

(Yes, that means contractions, slang, and unfinished phrases are all fair game here!)

Question 5: Are there enough links for those who want to go deeper?

While each email by itself should contain a valuable message for your readers, don't forget to include links to bring them back to your website.

In some ways, it's like a weekly (bi-weekly, whatever) treasure map for your subscribers, linking them to a bit of treasure week after week.

The reason why consistent links (and the corresponding CTAs) are so valuable is because they begin to develop a habit of action with your subscribers.

Ideally, in the end, you want your readers to subconsciously think “what will I discover today?” the moment they see your email popup.

(This will help readers to act more quickly when you do send out those sales sequences.)

email engagement strategy

Question 6: Does this phrase/sentence REALLY need to be included?

This is your gut check. It doesn't matter if you write a lot or tend to keep things concise. Every word needs to earn it's keep if it wants to stay in your emails.

Even the best of writers have to edit at least once (and usually 2 or 3 times) before the material is ready to be sent out…

If you tend to be too wordy/ramble-y…

Your readers will quickly catch on that there's a lot of useless “stuff,” and they'll start scanning the emails, instead of reading them with attention.

If you know you tend to ramble a bit when you write, look for:

  • Lengthy, run-on sentences – try to write sentences with 20 words or less.
  • Repetitive sentiments – it's ok to repeat yourself once or twice for emphasis. But if you repeat yourself a lot, it stops being cool. Repeating yourself just makes people tired. So don't repeat yourself that much.
  • Too many coordinating conjunctions – remember those grammar classes? Too many word like but, and, nor, so, also, etc. lose their emphasis quickly when overused, especially at the beginning of a sentence. Keep them to a strategic minimum for best results.
  • The length of your paragraphs – when reading on a computer screen (as opposed to in a book), lengthy paragraphs become really hard on the eyes. Because of this, try mixing up short paragraphs (i.e. one sentence) with the longer 2-3 sentence paragraphs. It will be much easier for your readers to stay focused and engaged.

If you tend to be too concise…

Your readers might not be able to follow the logic of your message, becoming frustrated or simply detached from your mission as a result.

If you find yourself consistently wondering “is this too short?” look for:

  • Ways to repeat yourself – totally contrary to what you might think, a little repetition can definitely help readers catch when an idea is REALLY important versus only kind of important.
  • Places to add a connecting thought – it's easy to jump from point A to point B… without describing how you actually made that leap. Look for ways to add some more descriptive information wherever it makes the most sense.
  • Places to add words of emphasis – sometimes, simply changing a phrase like “this is one way to grow your email list” to “this is one pretty sweet way to grow your email list” can make a world of difference. Your readers will appreciate the additional words of emphasis to help them understand how they're supposed to take it all in.

Question 7: Is this subject line intriguing?

After your email has been written, you can start working on the most important part of it all: the subject line.

The subject line will determine whether your email is opened at all… so if you've spent hours writing the email itself, plan on spending a decent amount of time coming up with the perfect one-liner.

To be totally honest, subject lines are tricky. With the average person receiving over 130 emails per day, your own content has a ton of competition… and could all be overlooked or deleted immediately simply because your subject line didn't catch the eye quick enough.

Your subject lines should include one or more of the following:

  • Stand out visually
  • Evoke an emotional response
  • Include numerals
  • Ask a question
  • Speak to your client personally (use first-names when possible!)
  • Paint a picture
  • etc.

And, of course, the type of subject line you write might change in effectiveness based on who's on your email list. If your email marketing system allows for it, take time to split test your subject lines to see which ones perform better than others for your own tribe.

Which subject line do you think is best?

Incidentally, Digital Marketer just came out with their annual review on subject lines that have worked for them. Check it out here.

Question 8: Does this subject line really represent the email?

Once you think you've found the perfect subject line to use, ask yourself this question. Because sometimes we can get too focused on getting subscribers to click, at the cost of being honest and transparent with them.

Your subject line should always represent the content within the email if you want your subscribers to stay happy and engaged.

Question 9: Am I Giving My Readers An Easy Way To Opt-Out?

Is this your worst fear?

It's totally mine. Especially after I've spent weeks trying to build up my email list.

But a healthy email list isn't all about the numbers. A smaller list of active and engaged subscribers is going to be much more valuable than an enormous list with readers who just don't care.

Making your “unsubscribe” option prominently visible in each email (we put ours in full-size text just below the P.S.) will not only allow uninterested readers to cut back on the clutter of the inbox … it'll also make it less likely for them to start marking your emails as “spam.”

email engagement strategy

On a practical level, a higher-quality, lower-volume email list may save you a bit of money if you're using an email marketing system that charges on a per-subscriber basis.

Question 10: Do my readers know I want to hear back from them?

Whenever I receive an email newsletter that tells me to “hit reply,” I immediately get a little excited. In a world of impersonal, bulk emails, it's really nice to think that someone actually cares what I have to say in response.

Of course, if you're going to invite your readers to respond, make sure you're able and willing to follow up.

…I say that because I'm still bitter at two entrepreneurs (who shall remain nameless) who graciously included a “what do you think?” message in their newsletters… but failed to acknowledge my carefully-written email in response. It made me realize that they weren't quite as genuine as they wanted me to believe.

Rinse and Repeat!

Each email is a new adventure with its own opportunity to connect with your subscribers. Don't ever take it for granted!

And yes, we're still in the midst of our live 30 Day List Building Challenge journey here at AccessAlly. So if you're ready to add some more high-quality subscribers and amp up your email engagement strategy, join us for FREE here:

30DayListBuildingChallenge.com

email engagement strategy


Maria MyreMaria Myre is the word person at AccessAlly, where she spends her days sipping on espresso and exploring new, intuitive ways to connect entrepreneurs with the tech tools and training that will best fit their business needs. When she’s not writing tech-y business stuff, Maria enjoys art and horseback adventures in the Great Outdoors.

© 2014- Nathalie Lussier Media Inc. dba AccessAlly™. All rights reserved.