As entrepreneurs, we have a natural tendency to overgive.
We constantly strive to overdeliver, by giving more than what is expected of us.
“If we are making our way in the world, we’ve given a lot and continue to give a lot. As a PSA, have confidence in what you’re giving. If you’ve made it this far, clearly you’re doing it right.”
– Licia Morelli
When adding a membership site to your business model, keep in mind that the amount of content you’re creating needs to be sustainable for both you and your members.
Table of Contents
- Less is More
- Membership Site Launch Formula For Success
- How To Prevent Burnout With Your Membership Site
- Tips For Launching A Successful Membership Site
- Why Kate Northrup Chose AccessAlly To Run Her Site
Less is More
Let’s dive into Kate Northrup’s membership site, Origin: Reclaim your time and energy.
If you’re familiar with Kate’s book, Do Less, it will come at no surprise that, that’s exactly what she’s doing with her membership site.
When Origin was first founded, Kate delivered 4 pieces of high-value content each month.
However, Kate and her team quickly realized that their members didn’t have enough time to digest and implement everything they were receiving as part of their membership.
Members needed an implementation week just to get through each month’s deliverables and apply it in their lives and businesses.
After gathering feedback from members about what they found the most value in Kate and her team reduced the amount of content they were creating and delivering each month.
The decrease in content meant that Origin's members were no longer suffering from information overload. This also helped Kate’s team prevent burnout by reducing the amount of content they were creating each month.
Less is more. Start with a lower price point membership with 2 deliverables/month and give new members access to the library of past content.
Membership Site Launch Formula For Success
Kate ran a beta test for her membership to understand what material and format resonated the most for members, and now she sticks to a traditional launch formula to open enrollment for a limited amount of time twice a year.
This allows Kate and her team to focus on the people coming in as a larger group, and deliver content in the best way possible to retain them over time.
She’s able to create a lot of momentum around her enrollment period through the delivery of free, high-value content in the form of a 3-part video training series, accompanied by live webinars.
Kate also hosts Facebook live events where she gives potential new members a guided tour of the membership so they know exactly what they’ll receive when they join.
Treat your membership launch like it’s a $2000 product. Go all out.
How To Prevent Burnout With Your Membership Site
Initially, the creation of Kate’s membership site, Origin, required a large time investment, but that was to be expected, as many big projects do. With proper planning and timelines in place, they were able to build out the membership while also selling courses in the interim.
To streamline the content creation once the membership site was officially launched, Kate and her team put processes in place to ensure they are able to create new content in a way that’s both sustainable, and efficient for them.
They’ve created templates for all graphics needed for each month’s content, and schedule interviews for masterclasses in batches so they have a bank of content to pull from when putting together each month’s deliverables.
Once your membership site is set up, create your systems for creating new content so the work is streamlined and mapped out each month in advance. You won’t be scrambling to finalize the content right before it’s released.
Tips For Launching A Successful Membership Site
“Simplify your big vision.”
Membership sites are the holy grail of information that can be delivered, but if you overdo it, you could end up losing members and not being able to support them long-term. Really think through the user experience from start to finish.
Your tech stack can make or break your membership site.
If things aren’t working seamlessly behind the scenes, your members won’t be confident in your offerings. Make sure that all pieces play well together. As a result, your member churn will be high and you could end up missing out on referrals from existing members.
Decide on your membership site format, content, and design.
If you’re at the level financially where custom design makes sense, make the investment. But if not, do your research around what themes and builders work with your tech stack that are more plug and play, then build on that.
“Plan from the inside out, not the outside in.”
Last but not least, if contracting work out, make sure your contractors, can work cohesively with the other people you’re currently working with as well.
Why Kate Northrup Chose AccessAlly To Run Her Site
A membership site is a container for the people who really want to learn from you. When they join your membership, they will want to go deeper and sign up for your other offerings.
From the first time they visit your sales page, through the checkout experience, to login you want to ensure you’re creating a seamless experience, and that lies largely on your tech foundation.
1.They felt fully supported by the AccessAlly team.
Kate's team shared that AccessAlly's “customer service experience is so incredible.” As they built out and continue to add to their membership site, they are confident, knowing that there's a team of tech experts who are just an email away.
2. They trusted the company's experience
AccessAlly was created by a team of professionals who have been in the online course and membership industry for years. With over a million dollars in revenue from courses/memberships alone, the AccessAlly team has the experience and insight needed to continue developing a product that will truly help other businesses (like Kate's!) succeed for years to come.
All things being equal, people do business with people they know, like and trust. We want to be that business for you.
Let's get started planning and launching a membership site for you!