How we support you
We believe excellent software also means customer support that will help you through all your questions.
Let's get into the details
When you become an AccessAlly client, here’s how our team goes the extra mile to help your business succeed:
When you email tech support...
We debug any AccessAlly issue you may run into, so you can get back to focusing on your students.
Fast response rate
First, we’ll send you a confirmation email that your message has been received. After that, a member from our support team will get in touch with you ASAP.
You Can join us for tune up calls 3x a month
Want to ask your questions live? In these calls we help you decide on the best approach to reach your goals, and can point you to the most applicable tutorials.
Tips on how to use AccessAlly for your business
Pop Into a Monthly workshop
Every month we do a deep dive into scenarios designed to create something you can use in your business from A-Z.
Here are some of the customer-requested workshops that we’ve done!
Delivering Your E-Book
Building Community Groups
Creating Online Summits
Earning Points on a Monthly Basis
The Best Way To Pay Affiliates
Creating Multi-Level Teams
Designing With The AccessAlly Theme
Building Multi-Day Challenges
Watch Video Tutorials or read our articles
We’ve got a library of tutorials (video and written) which are located on the AccessAlly Knowledge Base.
Use case scenarios
BTW, our support team isn't just anybody!
They’re AccessAlly experts who have used the software for years before joining our team, so you can trust that you’re in good hands.
We’re also pretty proud of what our customers are saying about them…
Looking for More Resources?
If you’re looking for advice to get your online business up and running, or need new ideas to keep your membership site fresh, give these resources a try:
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