Mighty Networks vs. Kajabi: A Comparison Of Features, Pricing, Customer Support, and More
When it comes to membership and LMS software, the marketplace can be overwhelming.
It's hard to find a membership site solution that is going to flex and work with you and your business and not limit your functionality.
We've tested so many course software solutions for our business over the years.
When we couldn't find a solution that would do what we needed, we dusted off our Software Engineering chops and developed AccessAlly.
And to this day, we continue to test and review the options on the market so we can share that knowledge.
Today we’ll share what we know about Mighty Networks vs. Kajabi.
We've compared features like design flexibility, learning reinforcements, e-commerce options, affiliate functionality, bulk course enrollment, pricing, customer support, and more.
How do Mighty Networks and Kajabi differ?
Mighty Networks and Kajabi are both platform-as-a-service options.
That’s where the similarities end and the differences begin.
Though they share the platform-as-a-service distinction, they have different development philosophies and are designed to support your business in different ways.
All-In-One Vs. Modern Day Website Builder
Kajabi is an all-in-one, platform-as-a-service provider that tries to do everything: host your website, take payments, deliver courses, handle marketing automation pipelines, send marketing emails, and design landing pages.
Their plug-and-play setup can be a benefit if you’re looking to get your membership site up and running quickly. They’ve already built the backend infrastructure so you won’t have to.
Mighty Networks advertises themselves as a modern-day website builder that can support community, online courses, and memberships. They started out as a social network, and have since pivoted their direction to a modern-day website builder.
Because of Mighty Networks’ roots as a social network, this can be a great option for businesses that have a robust community with lots of interactions with their members including answering questions, facilitating conversations, and providing guidance from moderators.
Pricing: Tiers, Features, and Fees
Digesting the full monthly cost of each of these platform-as-a-service providers includes understanding the features included with each tier, any associated transactions fees, and potential costs of integrations or additional software or plugins needed.
Mighty Networks has three tiers to consider:
- The Free Plan
- The Community Plan ($28/month)
- The Business Plan ($98/month)
If you sign up with the free plan, it’s a good way to start building, planning, and seeing what your membership area and website can look like. Note that even though the plan is free, there are a lot of limitations when it comes to features, such as limited number of admins, inability to charge for online courses, and lack of SEO resources for your website. The plan also charges a 5% transaction fee in addition to merchant accounts fees.
The Community Plan is their mid-level tier. With this option you’ll have unlimited members, hosts, and moderators, but you won’t have the ability to charge for online courses. The transaction fee on this tier is lower at 3%, which again, is in addition to merchant account fees.
Lastly, with their Business Plan, you can have unlimited members, admins, and moderators. You’ll have the ability to charge for online courses as well. In addition to the merchant account fees, they charge a 2% transaction fee.
In comparison, Kajabi offers three tier options to meet your needs:
- Basic ($149 / month)
- Growth ($199 / month)
- Pro ($399 / month)
Although there are no additional transaction fees charged by Kajabi, there are a wide variety of limitations between tiers such as limited number of members, products, customer support options, and number of websites.
For example, on the Basic tier, you can only have 3 products, 3 pipelines, and 10,000 contacts. Those limitations will stunt the growth of your business and you’ll find yourself needing to upgrade quite quickly. Be sure to budget this additional cost even if you start with the Basic tier.
Part of the draw of both Mighty Networks and Kajabi is that they do have design templates that you can use. You don’t have to build your own, and you won’t necessarily need to hire a designer.
If you don’t have a specific vision of what your membership site and courses will look like, this can be a really good option because the work is done for you. That being said, if you do have a specific design idea, you might find yourself looking for more flexibility to make your vision come alive.
Again, Mighty Networks was initially created as a social network, and that feature is very much part of their design. You can customize your brand colors and fonts, menus within your site, and landing pages.
The overall design layout is limited though; there’s no way for you to customize your online course or program to be exactly how you imagined it. You’ll have to adjust your original idea, planned setup, and compromise your member experience to fit within Mighty Networks’ templates.
The appeal here is that you can get your site, group, or community up and running quickly through their website builder without investing extra time and money designing and customizing everything. The drawback is that you risk losing your brand look and feel in this process.
Kajabi does offer more design flexibility. Note that you’ll also need to be on their highest tier in order to be able to edit third party code.
They have templates you can choose from, and then you’re able to customize from there. If you’re looking for extensive customization, be sure and budget for a designer and developer to be able to edit the code to achieve your desired design.
If achieving a specific look and feel through your design is important to you and your brand, Kajabi may be a better fit for you.
If you’re looking for a course builder that allows full design flexibility, take a look at our showcase page to see what’s possible when you choose AccessAlly instead.
Learning Reinforcements: Learning Environment, Video Tracking, and Quizzes
Kajabi offers assessments and progress tracking, but they don’t offer advanced learning reinforcement features like auto-generated certificates, multiple types of quizzes, or video bookmarking.
With Mighty Networks, you can track individual video views, but you cannot create quizzes, video bookmarks, and course progress checklists. Mighty Networks is not a good choice if these types of learning reinforcements are important to you.
If you use Kajabi, the learning environment is more customizable and not ressemblant of a social network. Your online course on Kajabi can be focused and distraction free.
Because of Mighty Networks’ roots as a social network, your online course design is resemblant of that environment. The environment can be extremely distracting and inappropriate for certain types of courses, memberships, and/or certification programs.
If learning reinforcement features are important to you, your brand, and your online courses or programs, neither Mighty Networks or Kajabi will be able to offer a robust enough solution for you.
Strongly consider the type of environment you want to create for your users to make sure your software or platform decision supports that.
Pro Tip: AccessAlly’s built-in LMS features include quizzes, homework submissions, and private notes, progress tracking, and certificates of completion.
These advanced learning reinforcements help your students become engaged in the learning process, which makes for a better learning experience, leading to long-term, happy students, and ultimately more sales.
Kajabi accepts one time payments through both Stripe and PayPal. If you want to collect recurring subscription payments, that can only be done through Stripe, not through PayPal. Unlike Mighty Networks, there are no additional transaction fees.
Kajabi does allow for upsells, coupon codes, and free trials with your products. They accept multiple currencies in accordance with Stripe’s currency policies. And unlike Mighty Networks, you can determine your pricing without having to select from a pre-determined pricing list.
Mighty Networks uses Stripe as their third party payment processor. They do not currently support payments via PayPal or other payment processors. And remember, Mighty Networks charges a transaction fee on top of your payment processing fees from Stripe, which varies based on the tier you need for your business.
You can accept one-time payments or subscription plan payments with Mighty Networks and you’ll also have the ability to offer upsells, coupons, and free trials. Note that upsells can only appear within your Mighty Network, which means that potential customers will have to be a part of your network before they’d be able to purchase your upsells. This can present some limitations to your growth.
Mighty Networks has a predetermined pricing list that you must select from for your products. They also have a pricing upper limit of $999. That means, at this time, you cannot charge more than $999 for any one-time payment. So, for example, if your program costs $1700, you couldn’t collect that amount as a one-time payment.
If e-commerce and pricing flexibility are important to you, Kajabi may be a better option for your business.
Mighty Networks does not offer a comprehensive affiliate management program that supports affiliate sign ups, commissions, unique links, click tracking, and a dashboard that shares promotional copy and images.
They do, however, have an Ambassador Program that tracks commissions and referrals. It's designed to drive your current members to refer new members based on the value of your Mighty Network. It is not a traditional affiliate program that you could use for a robust affiliate marketing business model.
Kajabi offers an affiliate program where you can have affiliates sign up, see commissions, unique links, click tracking, and share announcements. Although their affiliate feature is more extensive than Mighty Networks, you won’t have the ability to easily share marketing materials on a beautifully designed, easy to access dashboard.
If your affiliate program is, or will be, a large part of your marketing plan, you’ll need another software or platform to support a robust affiliate marketing program.
Pro Tip: If you’re looking for a fully-functional, completely integrated affiliate system, consider using AccessAlly.
Register affiliates, and create a beautifully designed dashboard where affiliates can find their links, commissions, conversation rates, and assets to promote your brand.
Bulk Course Enrollment
Bulk course enrollment allows you to create a set of online courses that can be sold as a package to multiple people at one time.
This feature serves business models who sell their courses or memberships to companies, families, or schools. The team leader can assign the allotted number of courses purchased to each student on their team.
This becomes a powerful selling tool that can change the way you sell your training and expand your business in a whole new way.
Neither Kajabi nor Mighty Networks offer a fully automated solution for bulk course enrollment.
The closest thing that Mighty Networks has to offer is their Ambassador Program. Team leaders could invite Team Members to join the specific Mighty Network, but there’s no automation or functionality beyond that.
When you’re setting up your online courses and membership area, you’re bound to have questions. Being able to find the answers you’re looking for and having access to accurate and helpful customer support can make or break your setup.
Mighty Networks offers a Help Center for both hosts and members. Their Help Center is robust and includes written step-by-step guides with screenshots as well as videos. They have starred articles that can be useful for initial setup, and also have more advanced tutorials available.
They have a contact form where you can submit your questions to them. They don’t offer chat support and don’t set an expectation in terms of how quickly they’ll respond to your contact form.
Kajabi does offer 24/7 support on their two higher tiers via email and live chat. Annual plan subscribers also gain access to two separate 1:1 sessions with Kajabi team members, so you can get live answers to your unique setup questions in real-time.
Similarly to Mighty Networks, Kajabi offers an extensive Help Center with step-by-step tutorials and videos to help you along with your setup. They also have a starter guide, Kajabi University, which will walk you through those initial setup pieces you’ll need in place to get up and running.
What matters most to LMS users in 2020?
Last year online businesses were caught off guard by compliance with GDPR and new regulations.
In 2020 what matters most to online course creators is their ability to get online quickly and to meet people where they’re at while they’re sheltering in place.
Even more importantly, business owners and online teachers are looking for more ways to keep their members engaged through things like gamification and interactive communities.
Although online learning through mobile apps is still a hot topic, the focus in 2020 is on ease of use and engagement for new users.
Depth of Integration
It’s important to understand how both, Mighty Networks and Kajabi, can integrate with your current tech stack.
To simplify the depth of integration, there are essentially three possibilities:
- No integration
- One-way push integration - where one system can push information to another, but not return any data to the other system.
- Two-way integration - where both systems can send data to each other seamlessly
To truly achieve a true LMS experience, you’ll want a deep two-way integration so you can do things like create members and update access immediately or trigger an automation based on when they logged in, visited a certain page, or complete a video on your membership site.
Kajabi does integrate with CRMs via a third-party tool like Zapier, however, this is a one-way integration where your CRM will only receive data from Kajabi. Your CRM can't pass data back to Kajabi.
But remember, Kajabi is an all-in-one, platform-as-a-service software that can house your email automation, in which case an integration wouldn’t be necessary.
To get the most out of Kajabi and its' features, consider migrating your CRM setup to Kajabi. That way you can use their email automation features without an additional monthly cost.
Mighty Networks can integrate with several CRMs via a third-party tool like Zapier. Similarly to Kajabi, this is a one-way push integration, not a deep two-way integration.
If you do choose an integration, be sure, and budget the monthly cost for the third party integration like Zapier. Also be prepared to budget time for setup, troubleshooting, and maintenance of these connections.
Even though Kajabi and Mighty Networks offer integrations through a third-party tool, like Zapier, they’re one-way push integrations that will relay information; they will not create a deep, integrated experience for your students within their membership.
Say goodbye to duct-taped solutions and take full control of your membership and online course setup with AccessAlly’s deep 2-way street integration. You get everything you need and no third-party plugins are necessary. It’s built to sell, teach, and engage.
Ongoing Development & Ownership
As with any platform-as-a-service tool, there is a lack of full ownership of your content and setup because you’re building your business on rented land. Meaning Kajabi and Mighty Networks own the space.
When you outgrow these platforms or want to uplevel your business, you’ll have to manually migrate off these platform-as-a-service providers. That migration and transfer of content will be time-consuming, and you have the potential to lose information or content in the transition.
Mighty Networks came to market in 2017 as a social network. They’ve since pivoted to support website building, online courses, and programs.
Kajabi has been around since 2010 and they’ve always had a focus on offering a simple to use all-in-one, platform-as-a-service system.
They continue to maintain their features and stay current with the platform-as-a-service offerings and industry.
The major drawback of both Kajabi and Mighty Networks is that it’s not open source. Meaning that you cannot export and move your setup. If you select either of these options, you’re ‘building on rented land’ not on an open-source option such as WordPress where you’d ‘own that land’.
Your workflow on Mighty Networks vs. Kajabi:
- Create your Mighty Network
- Add your own branding, content, events, and members
- Get familiar with the setup of different areas in your Mighty Network
- Set up templates for creating your foundational content
- Add your member guidelines
- Add your online course content
- Connect payment methods
- Add any integrations you’ll be using
- Add moderators or admins to your Mighty Network to help manage the community
- Install the plugin on your WordPress membership site
- Install the LaunchPad theme or choose one of your own.
- Integrate your payment gateway
- Use the LifterLMS course builder to setup your course structure
- Install or set-up CRM integration third-party tool, team licensing add-ons, member directory add-ons, etc.
- Set up your marketing automation campaign or notifications within the plugin
- Add your content, quizzes, and more with the shortcode adder
See how Mighty Networks and Kajabi Features Compare:
We’re a digital marketing software company built by marketers and software engineers. With our particular background and expertise, we’ve designed our membership and LMS plugin AccessAlly, to give you everything you need in an easy to use, powerful package, you’ll see where Kajabi and Mighty Networks fall short or shine in comparison:
|Protected course content|
|Built-in Recurring Stripe and PayPal payments||No recurring with PayPal|
|Course builder for modules, lessons, and topics|
|Automatically creates tags, pages, and menus|
|Deep 2-Way Integration with Infusionsoft, Ontraport, ActiveCampaign, ConvertKit, and Drip|
|Multiple currencies, automated expiring coupons, and order bumps|
|Cart abandonment automation|
|Progress tracking, and progress-based unlocking content|
|Multiple types of quizzes, and auto generated certificates of completion|
|Course Licensing with Teams or Umbrella Accounts|
|Searchable member directories and editable custom fields through profiles|
|Gamification where members can earn points, and activity-based automation, login tracking|
|Media player, video bookmarks, tagging automation on quizzes|
|Cross-selling dashboards, with 1-click upsells|
|Built-in affiliate tracking with multiple tiers, links, and reporting||Limited features|
The True Cost of Kajabi vs. Mighty Networks
These pricing models will give you a realistic expectation of costs associated with Kajabi vs. Mighty Networks.
If you plan to use the built-in email marketing automation in Kajabi, this may be a good fit for you. However, be prepared to flex your business model and get creative when you run into system limitations, or face a migration.
If you plan to use a third-party integration tool to connect Kajabi or Mighty Networks to your existing CRM or marketing automation systems, be sure to budget time and money for those connections and maintenance. Remember too that you’ll need a third-party integration tool like Zapier to make the connection.
In order to truly assess the cost of both of these platforms-as-a-service options, consider the long-term vision for your business and your membership site. Consider the cost of migrating off these platforms onto a software-as-a-service platform like AccessAlly if you anticipate outgrowing either of these systems in the future.
We recommend selecting the best option that will not only fit your business right now but will also scale with you as you grow instead of holding you back.
The Real Question: Should I Use Mighty Networks or Kajabi?
Mighty Networks might be right for you if…
- You want a platform resemblant of a social network
- The look and feel of your online course isn’t important to you and you're willing to conform to the layout and design options
- You’re willing to lead your students through what can be a very distracting learning environment
- You’re willing to use a third party like Zapier to integrate with your current systems
- You’re not looking to create a true LMS experience for your students
Kajabi might be right for you if…
- You want a basic course-website and have no plans of expanding your offerings in the future
- You’re not attached to a specific design and willing to flex your vision when met with system limitations
- You don’t have a CRM setup and have no plans of setting one up in the future
- You won’t mind setting up your business on ‘rented land’ and manually migrating when your business grows
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